Hosted VoIP PBX phone services are a helpful telecommunication alternative for small and medium business firms. Business organizations with several branch offices or mobile employees can enjoy even greater benefits through the hosted VoIP PBX phone service. This phone system helps businesses to stay connected with mobile employees, branch offices and clients continuously, even from remote locations. This provides them with a more competitive business edge.

Easy to Configure and Maintain

The hosted VoIP PBX phone system avoids the need to maintain costly hardware and software in your business firm, and this considerably reduces your investment. All the functionalities of this phone service can be incorporated into your existing phone connection easily.

The required hardware is maintained by the service providers at their premises. With the help of a broadband connection your mobile employees can become a part of your business PBX phone system. They can thereby stay connected all the time. Moreover, with the web-based interface, you can even configure your PBX to listen to your voicemail and delete it, create call queues and groups, analyze call detail records and billing information and upload music on hold.

Stay Connected using Personal Phone Numbers

Hosted VoIP PBX phone systems come with the sophisticated features of expensive phone systems, and help small businesses to manage customer calls professionally. These features include auto attendant, find-me/follow-me call forwarding, voice to emails, fax to email, call conferencing, automatic call distribution, and more.

The auto attendant greets all callers professionally and provides callers with a menu of options. Calls are routed quickly according to the preference of the caller to appropriate extensions, groups, conference rooms, call queues or to limitless other auto attendants. This phone system also enables your firm to have a live person answering your customers. For this, you can set up a telephone number to ring a specific extension first or a group to enable sequential or simultaneous rings.

Utilizing the efficient call forwarding option, calls arriving to main telephone numbers can be forwarded to your preset extensions including residential landlines or cell phone numbers. This further helps mobile employees to stay connected with your business office and customers.

With its outstanding communication capabilities, hosted VoIP PBX phone systems can conveniently resolve the business communication requirements of small business offices. Seek the services of an established service provider to enjoy PBX functions at reasonable monthly charges.

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